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Return of the products will be accepted only if wrong or damaged product is delivered.
Once the products are delivered and in case of any wrong or damaged products received by the customer, must be reported to us with 24 hours from the delivered time.
Pictures or complete single unboxing video is recommended for better processing. Make the video right from the beginning of opening the parcel and viewing each of the items one after the other. Unboxing Video is mandatory for Fragile Items.
Ulamart support team will review the return request and guide you on the return process.
Products must be returned within 2 days after confirmation from the Ulamart support team.
Couriers charges paid for the returns will also be refunded. The receipt with amount mentioned has to be uploaded.
Cash Back Voucher will be processed only after the returned products has reached us and verified.